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Company History:

Ideal Consent was conceived by its CEO, Son Tran, DDS. While observing the workings of the health care industry, Dr. Tran recognized flaws in the process of medical consent. He found that many patients did not adequately understand the procedures to which they were consenting, leading to confusion and potential legal pitfalls.

After discussing his findings with colleagues, including employees of T-System, the nation's largest provider of emergency department clinical documentation solutions, Dr. Tran became convinced that Ideal Consent was necessary for better patient care. Ideal Consent was launched soon after in July of 2008.

Ideal Consent currently has offices in the United States as well as abroad in the United Arab Emirates, Singapore, France, United Kingdom, Australia, Canada, Thailand and Mexico.

Mission: To increase patient education and involvement in their medical care, as well as improve dialogue between patients and their physicians through a novel process of electronic informed consent.

Purpose: Ideal Consent addresses the following problems in the consent process:

  • Eliminate paperwork: Medical facilities are responsible for seeing a growing number of patients and do not have the time to file and subsequently relocate paper-based patient consent forms. Ideal Consent stores consents online, so both the medical staff and patients have access to these important documents. This allows patients to review their consents prior to seeing their physician.

  • Uniform explanations: A majority of patients do not closely read consent forms and rely on explanations from doctors, nurses, or whomever is available, regardless of that individual's knowledge of the procedure or communication skills. With specific animations for each procedure, explanations will now be uniform, comprehensive and straightfoward.

  • Clearer understanding: With the ability to review consents ahead of time in their home and the online Question and Answer function, patients will no longer be rushed and will have time to think about their questions. They will have the opportunity to have all of their questions answered and obtain a clearer understanding of their procedure.

Patients tend to answer "yes" when asked if they understand their procedure, whether this may be true or not. With the ability to review consents ahead of time in their home, and the online Question and Answer function, it is now easy to ensure that patients can have all of their questions answered and obtain a clearer understanding of their procedure.